NewThe shared inbox for online stores and small teams
Every channel.One conversation.
Email, texts and website chat land in one thread per customer — so your whole team can see, assign and answer everything from one place.
No annual contract · Set up in days, not weeks · See how it works
Faster replies
Nothing slips through the cracks.
A fraction of the cost
One tool instead of three. No annual contract.
Set up in days
Not weeks. Use your own number or get a new local one.
The problem
Three tools, three logins, one confused customer.
Texts live in one app, chat in another, email somewhere else. Your team can't see who's answered what — so customers wait, or get two different answers.
Today
- Unread · 2h
Texting app
Maya: "Here's a photo of it"
- Missed
Store chat
Visitor: "Is the Oat throw back in stock?"
- Duplicate
Email inbox
Re: Order #1042 — answered twice
Three bills. Three places to check. No idea who replied.
With UNEVOX
Maya Chen
Email, text and chat — one thread
One inbox, one bill. Everyone sees who owns each customer.
Features
Everything your team needs to answer customers. Nothing it doesn't.
01
One thread per customer
Emails, texts (photos included) and website chats merge into a single timeline. See the whole story before you reply.
Email — "My throw arrived torn"
Mon 9:12
Text — sent a photo
Mon 9:20
Chat — "Any update on my replacement?"
Wed 14:03
02
Assign and see everything
Every conversation has an owner, and everyone can see all of them. Switch between Mine, Unassigned and All.
03
Your store, built in
Orders, shipping status and tracking from your store sit beside every reply. Send tracking, discount codes and checkout links in one click.
04
No double replies
Live "viewing" and "typing" indicators show when a teammate is already on it.
05
Internal notes and @mentions
Talk to your team right inside the thread. The customer never sees it.
06
Your own number and brand
One local number for texts and calls (calls coming soon), plus your logo, your colours and your own login address.
07
Works on any phone
Install it like an app, with push notifications. Answer from the stockroom or the school run.
How it works
Customers write however they like. You answer in one place.
Step 1Messages flow in
Connect your email, number and website chat. Nothing changes for your customers.
Step 2They land in one inbox
Each customer gets one thread, with their order history beside it. Assign it to whoever's best placed.
Step 3Your team replies
Replies go back on the channel the customer used. Texts get texts, emails get emails.
Made for online stores
"Where's my order?" answered in one click.
UNEVOX pulls each customer's orders straight from your store. No more copying order numbers between tabs.
- Orders, items and lifetime spend beside every conversation
- Live shipping status and tracking numbers
- Send tracking links, discount codes and checkout links without leaving the reply
Works with
- ShopifyAvailable
- WooCommerceComing soon
- Custom storesComing soon
Pricing
Simple, usage-based pricing. No annual contract.
Pay for what you use, for a fraction of what single-channel tools cost. Full pricing arrives with launch — waitlist members hear first.
- Month to month
- Every channel included
- Cancel any time
Bring every conversation home.
Join the waitlist for early access and founding-customer pricing.